Fresh Start Marketing PRIVACY POLICY

Fresh Start Marketing, LLC (freshstartmarketing,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, retain, and protect data when you interact with us via our website, services, or communications (including email/SMS). By using our site or Services, you agree to the terms described below.

1. 1. Information We Collect

   We collect various categories of information:

   Personal / Contact Data

   We may collect your name, email address, phone number, mailing address, or other contact details you provide when you interact with us or subscribe to services.

   Technical & Usage Data

   We automatically collect technical data such as your IP address, browser type, device type, operating system, pages visited, referral URLs, and usage logs. We also use cookies and tracking technologies for site analytics and performance.

   Messaging / Communication Data

   If you opt to receive or send messages through our platform, we may collect details about those communications (e.g. message content, timestamps, delivery status).

   Business / Service Data

   As part of consulting or services, we may collect your business data, client lists, project-related files, and related metadata.

2. 2. How We Use Information

   We use the information we collect for the following purposes:

   • To provide, maintain, and improve our Services. This includes enabling features, securing access, and troubleshooting.
   • Delivery of Communications. We use data to send transactional or informational emails/SMS and, where permitted, marketing communications — always subject to consent and compliance.
   • Analytics & Insights. We analyze usage patterns to understand how clients use our services and to improve performance and experience.
   • Legal & Compliance. We use data to comply with applicable laws, respond to lawful requests, enforce our policies, and defend legal claims.
   • Customer Support. To respond to your inquiries, feedback, or support requests.

3. 3. How We Share & Disclose Information

   Your data may be shared in certain limited cases:

   Third-party Service Providers

   We may share data with trusted partners and vendors (e.g. hosting, email/SMS delivery, analytics, CRM tools) to help us deliver our Services. These parties operate under contractual obligations to protect your data.

   Legal & Regulatory Authorities

   If required by law, legal process, or government authority, we may disclose data to comply with obligations, protect rights, or enforce policies.

   Business Transfers / Corporate Events

   In a merger, acquisition, or sale of assets, your data may be transferred, provided the successor agrees to uphold this Privacy Policy.

   We do not sell your personal data for marketing or promotional purposes. Also, we will not share mobile data for marketing without consent (as stated in the existing policy).

4. 4. Your Rights & Choices

   You have the right to:

   • Access and obtain a copy of the personal data we hold about you.
   • Correct or update inaccurate or incomplete data.
   • Request deletion or erasure of your personal data (subject to legal or business obligations).
   • Withdraw consent for marketing communications where applicable.
   • Opt out of email or SMS communications via unsubscribe links or “STOP” replies.
   • For certain jurisdictions (e.g. California via CCPA), additional rights such as “right to know,” “right to opt-out of sale” (even though we do not sell), and non-discrimination for exercising these rights.

   To exercise your rights, contact us at legal@freshstartmarketing.com. We may require verification of identity before fulfilling requests.

5. 5. Data Retention & Security

   We keep your personal information only as long as needed to fulfill the purposes stated above or to comply with legal obligations. After that, we securely delete or anonymize data.

   We employ a variety of security measures, including encryption (in transit or at rest, where possible), access controls, network protections, and regular audits, to safeguard your data. However, no system is 100% secure — in the event of a breach, we will follow applicable laws regarding notification and mitigation.

6. 6. Cookies, Tracking & Analytics

   We may use cookies, web beacons, or similar mechanisms to collect usage data, improve user experience, maintain session state, and measure performance. You may configure your browser to disable cookies or alert you about them; doing so may impair functionality of certain features.

   We may also use third-party analytics services (e.g. Google Analytics) to understand site usage (in aggregate) and trends.

7. 7. Children’s Privacy

   Our Services are intended for business users and are not targeted toward children under 18 years old. We do not knowingly collect personal information from minors. If you believe a child under 18 has submitted personal data, please contact us so we can remove it.

8. 8. International Transfers

   Although Fresh Start Marketing is based in the United States, you may access our Services from other regions. Your personal data may be transferred to and processed in the U.S. or other jurisdictions with different data protection laws. In all cases, we will treat your data consistently with this Privacy Policy and use appropriate safeguards when transferring across borders.

9. 9. Changes to This Privacy Policy

   We may update or revise this Privacy Policy periodically to reflect changes in practices, technologies, or laws. When material changes occur, we will notify you (e.g. via email or on-site banner) and update the “Last Updated” date. Your continued use after changes constitutes acceptance of the revised policy.

10. 10. Contact Information

    If you have questions, requests, or concerns about this Privacy Policy or how your data is handled, you may contact:

    Fresh Start Marketing, LLC
    1603 Capitol Ave., Suite 310 WY449
    Cheyenne, Wyoming 82001, USA
    Email: legal@freshstartmarketing.com